Fixing the problem
Swipe down a single finger from the top of
the screen and tap the Settings gear. We need to clear the storage data and
caches for the app. Just like web browsers
have cache repositories that can muck up your browsing experience so
Android apps have temporary files that can
cause trouble. Clearing the storage data is more drastic than clearing the cache because it purges stuff like saved login credentials and custom app settings. It’s tantamount to re- installing the app but the advantage of course is that it’s faster than the conventional
We’re going to do both in one sweep. Inside settings, touch the More tab and flip open the Application Manager. Swipe three screens to the right to open the section that displays ALL apps. Now scroll down the list until you find your unruly app. Lately the Amazon app’s provocations has been driving me nuts… Tap it open and touch the Clear data and Clear cache buttons. This essentially resets the app to its initial state and should resolve the problem for you.
Hope This Helps?
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